Training and Payment Policies
Current terms for payments, cancellations, annual plans, training locations, and online coaching at Atom Fitness.
Prices and payment
Displayed prices exclude applicable taxes. Atom Fitness currently accepts payment by e-transfer.
Payments are non-refundable except for the annual-plan refund described below and any rights that apply under law.
Session cancellations
Give at least 12 hours' notice to cancel a session. With less than 12 hours' notice, the session counts as used unless the trainer grants an exception.
Ending a month-to-month plan
Email contact@atomfitness.ca at least 14 days before your next monthly payment is due. With timely notice, the plan ends at the end of the current paid period with no further monthly payments due. With less notice, exactly one additional monthly payment is due. Training continues through that paid month, then the plan ends with no further monthly payments due.
Monthly payments are non-refundable.
Ending an annual plan
To end an annual plan, email contact@atomfitness.ca. The cancellation takes effect after 30 days' written notice.
The refund covers unused service after the effective date and is limited to the value of six months of unused service. The refund value uses the discounted annual monthly-equivalent rate actually paid for the plan.
These terms do not limit rights that apply under law.
Pausing an annual plan
Each approved pause may last up to one month. Approved pauses may total up to three months during an annual plan. Each pause extends the plan's end date by the length of the pause.
In-person training locations and fees
Current training locations include YMCA Vaughan Harvey at 30 War Veterans Avenue, YMCA Moncton North at 70 Twin Oaks Drive, and Planet Fitness Moncton at 80 Mapleton Road. Sessions may also take place at a client's home, apartment, or workplace. Other gyms may be arranged for Premium clients.
Your location is confirmed during the consultation. Atom Fitness charges no extra travel or gym-membership fee.
Online coaching and equipment
Online coached sessions take place by live video on WhatsApp. Depending on the plan, coaching may also include independent workouts and check-ins by video or phone. Online coaching is priced the same as in-person training. Team Training is available in person only.
Training adapts to the equipment already available, so there is no minimum equipment requirement and no purchase prerequisite. Affordable equipment, particularly dumbbells, may be recommended to support longer-term progress.